Account & Sign-In
Account & Sign-In

Account & Sign-In

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What is a Magic Link?

Magic links are a form of passwordless login that enables users to access an account by clicking on a link sent to them via email, instead of having to enter a username and password. DEFY: Disrupt is an app backed by blockchain technology. This means that all users require a Crypto Wallet to hold their digital collectibles acquired from the game. We understand that creating a personal wallet can be daunting, so after creating an account via Magic Link, a wallet will be automatically generated for you.

Want to know more about blockchain technology?

Dive into Web3 in our Advance Gameplay Guide.

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My account progress has been reset

When this happens, it’s likely to have created a new game account and have used the wrong account details to log in. Please try following the steps below:

  1. Ensure you are logged in with the same method previously used to create your account.
  2. Please log out and log back in with the correct details.
  3. If you are still unable to access your previous account, try logging out and restarting your device. Re-sign in to the DEFY app after resetting.
  4. Need further assistance or if you are unsure about your previous login details please contact our support team via #❓| ask-for-help on the Discord or drop us a message using the Help Form πŸ“©.
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How do I retrieve my old account?

If you have a new device or are reinstalling the app, you can retrieve your old account by logging in with the same account you used previously. Your game account is linked to your personal Apple, Google, or Facebook account. Simply download the DEFY app and sign in with your previous login details.

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I have problems signing in

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Unable to sign in using Google account on iOS

Please log into your Google account using your default browser before clicking Sign In with Google button.

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Unable to load Google Sign in page

Please try following the steps below:

  1. Set your default browser to Chrome.
  2. Delete and clear cache on the same device.
  3. Log into your Google account in Chrome.
  4. Go back to the DEFY app and try to sign in with your Google account.
  5. If it still does not work after please try using alternative connections like VPN, Mobile Wifi or Home Wifi.
  6. Need further assistance? please contact our support team via #❓| ask-for-help on the Discord or drop us a message using the Help Form πŸ“©.
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I have forgot my password

Your account's password is managed by your login provider, such as Apple, Google, or Facebook. Our support team is unable to access or reset the password you used.

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I want to delete my account

Simply head to your in game settings and click Delete My Account.

❗️(Please Note: Once the account is deleted you will no longer be able to log in and use the same game account and the account cannot be restored)

Need further assistance?

Feel free to contact our support team via #❓| ask-for-help on the Discord or drop us a message using the Help Form πŸ“©.